Incident Report

Responsible Disclosure

At MEDirect, we take the security of our systems and data seriously. This page allows you to responsibly disclose any potential security vulnerabilities, incidents, or suspicious activities. We are committed to handling all reports with privacy and professionalism, ensuring every incident is addressed promptly and thoroughly.

Responsible Reporting Guidelines

Do not publicly disclose details until we have resolved the issue.

Avoid actions that could harm data integrity, availability, or confidentiality.

Do not attempt to access, modify, or delete data that is not your own.

Provide detailed information to help us understand and reproduce the issue.

Incident Report Form

Your Privacy Matters: All incident reports are handled with strict confidentiality as part of MEDirect’s comprehensive security process. We treat every disclosure with the utmost professionalism and ensure the privacy of all reporters throughout our investigation and resolution process.

First name

Last name

Time of Discovery

Date of Discovery

Affected System / Service

Detailed Description of the Issue

Steps to Reproduce (if applicable)

Classification

Urgency Level

Supporting Documents

Our Commitment

Acknowledge reports within 3 business days.

Investigate promptly and provide regular updates.

Notify you once the issue is fully addressed.

No legal action for good-faith reporting within our guidelines.

Need Immediate Assistance?

For urgent matters, contact us directly at: support@medirect.com.au

Scope Reminder: This policy applies only to MEDirect systems and services. Issues with third-party vendors should be reported directly to them.

Incident Report Form

Need Immediate Assistance?

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