MEDirect is Australia’s first client-to-doctor-direct medicolegal network.

Here’s how it works!

Getting clear, mutually-understood medical advice is critical to making the best decisions for your injured claimants. That’s why, at MEDirect, we believe it just makes sense to deal directly with the medical expert, not a middleman medicolegal broker!

MEDirect is not a medicolegal provider. We’re Australia’s first client-to-doctor-direct medicolegal network that lets you and your medical experts work directly together, while providing all the benefits of a sophisticated online booking and workflow platform. Find and book appointments that meet your search criteria, upload documents, track progress, view all current and completed bookings on your personal dashboard, and receive completed reports, using a secure platform that meets Australian privacy and health records act requirements. And when you book through MEDirect, you work directly with your preferred Medicoelegal Medical Expert, not a middleman medicolegal broker.

Getting clear, mutually-understood medical advice is critical to making the best decisions for your injured claimants. That’s why, at MEDirect, we believe it just makes sense to deal directly with the medical expert, not a middleman medicolegal broker!

MEDIrect is not a medicolegal provider. We’re is Australia’s first client-to-doctor-direct medicolegal network that lets you and your medical experts work directly together, while providing all the benefits of a sophisticated online booking and workflow platform. Find and book appointments that meet your search criteria, upload documents, track progress, view all current and completed bookings on your personal dashboard, and receive completed reports, using a secure platform that meets Australian privacy and health records act requirements. And when you book through MEDirect, you work directly with your preferred Medicoelegal Medical Expert, not a middleman medicolegal broker.

MEDirect provides a host of amazing features that takes the hassle out of getting the expert medical advice you need.

Business Chat

Use MEDirect's chat function to talk directly to your medical experts

A good outcome starts with good communication.

That’s why MEDirect has made it easy to speak directly with your medical experts.

Need extra information? Have a question? Want to talk to your medical expert? Don’t wait for the middleman. MEDirect’s chat function is connected to your case number, making it easy for you and your medical expert to quickly “get on the same page” and get – or give – the information you need. You can even share phone numbers and arrange a time to talk.

Don’t waste time and energy waiting for a response. Get the answers you need quickly and move on. Build stronger relationships and get a better outcome for your client.

It’s so simple!

Network

Create your own Preferred Provider Panel

Need to create a panel of preferred doctors? The MEDirect booking platform let’s you create a group of preferred medical experts for you and your team.

Use your administrator rights to create a specific panel to be used by your team, or create a list of frequently used medical experts for personal use. The choice is yours!

MEDirect makes it so easy to manage every step of the process.

Negotiate fees before the assessment is conducted

No-one likes unexpected charges, so avoid “bill-shock” by using MEDirect’s Fee Negotiation tool. Request a quote for non-gazetted assessments before the job is done. Simply make your booking, upload the documentation and select “Request a quote”. Your Medical Expert will review your brief and provide you with a quotation you’re free to accept or decline.

And receive Medical Experts’ requests for additional fees before the assessment is done. Don’t haggle over fees once the invoice is received. Negotiate, accept or decline  medical Experts’ requests for additional fees before the work is done, and avoid awkward and unnecessary situations.

Block book appointments without claimant details

We know there are times you need to secure an appointment but don’t have the Claimants details. MEDirect’s “Secure and Switch” function has that covered! Find a suitable appointment, enter a place-holder name, and receive instant automated confirmation of the booking. Then once you have all the claimant details, you just open the booking made in the placeholder name, and switch the appointment name! It’s so easy. You can even offer a choice of 3 appointments using this functionality.

Cancel and reschedule appointments via your own online dashboard

Effortlessly reschedule or cancel an appointment through your MEDirect dashboard. After log in, just open the booking, select cancel or reschedule, and follow the automated online prompts. Your request will be automatically actioned and a confirmation sent to you and the Medical Expert.

Collaborate on early intervention strategies

And because we understand the importance of early intervention and collaboration, the MEDirect platform lets you coordinate a multi-disciplinary team to make recommendations on early intervention treatment strategies. Simply book a lead Medical expert, then invite other multidisciplinary team members to the case. All appointment information, documentation, progress updates and interim and completed reports will be accessible by the whole team.

Organise JME's and panel assessments with ease

Want to organise a Joint Medical Examination or panel assessment? You can do it all through the MEDirect platform.  Make your booking, open the case, then invite whoever you want to work together on the case. All appointment information, documentation, progress updates and interim and completed reports will be accessible by the whole team.

MEDirect is designed to facilitate collaboration and partnership so you and your clients get the best health outcomes possible.
And all you pay for is the advice – there’s no platform fee!

Approved Web

Industry training and insights

At MEDirect, we believe high quality training equips people to reach their human potential so we offer industry-leading insights and training that supports your ongoing development. From the latest industry information to Case Management, medical and professional skills development, we’ve partnered with the industry’s best to ensure you’re performing at your best. We even provide doctor training! Learn more.
Client Experience

Innovative services to support better outcomes

The personal-injury sector has gone through massive change and information needs have changed with it. So we’ve designed a range of innovative services to help you get the information and support you need to help get your client on their way.

From on demand case management advice to video-conferenced assessments and virtual psych consults, we’re transforming how you get the outcomes you need. We’ve even partnered with leading organisations to provide services such as document retrieval, all from the one convenient platform.

And because we enable medical experts to work how they want and offer seamless appointment integration between medicolegal and clinical appointments, we’re the industry’s fastest growing source of medicolegal experts… especially those in regular clinical practice!

MAKE A BOOKING

Book your medical expert through MEDirect, because communication matters.