DELIVER FEEDBACK THAT BUILDS ENGAGEMENT
PROVIDING CONSTRUCTIVE FEEDBACK
Your greatest asset is your people, so the ability to give clear and constructive feedback is essential for long-term success. But these conversations can be difficult and stressful for both the person giving the feedback and the person receiving it! Our Providing Constructive Feedback workshop will equip you with a clear, comprehensive framework for giving feedback and dealing constructively with any conflict that may arise. The workshop encourages a proactive, transparent approach to feedback that is designed to promote more effective working relationships. This can help you to minimise the need for ‘performance management’ when things go wrong. Course content includes:
- The importance of providing feedback well
- The link between constructive feedback and employee engagement
- How neuroscience influences the effectiveness of our feedback
- The impact of verbal and non-verbal communication
- 10 common mistakes to avoid
- Characteristics of effective feedback
- The feedback framework
- A model for delivering constructive feedback
- Receiving feedback graciously